Privacy Policy
How we collect, use, and protect your information.
Effective date: April 30, 2026
1. Introduction
Timothy Auto Repairs ("we," "us," or "our") operates the website at timothyautorepairs.com and provides automotive repair, maintenance, collision, electrical, and used vehicle sales services in Laurel, Maryland. This Privacy Policy explains what information we collect and how we use it.
2. Information We Collect
- Contact information you provide through our contact form, by phone, or in person (name, email, phone number, message).
- Vehicle and service information needed to perform requested work (make, model, VIN, mileage, service history).
- Payment information processed by our payment providers; we do not store full card numbers.
- Website usage data such as IP address, browser type, pages visited, and referring site, collected automatically.
3. How We Use Your Information
- To respond to inquiries and schedule service appointments.
- To perform, document, and warranty automotive services.
- To process payments and maintain business records.
- To improve our website and customer experience.
- To comply with legal obligations.
4. Sharing of Information
We do not sell your personal information. We may share information with service providers (e.g., parts suppliers, payment processors, hosting providers), insurers when handling collision claims on your behalf, and as required by law.
5. Data Retention
We retain customer and service records for as long as necessary to provide warranty support, comply with Maryland recordkeeping requirements, and resolve disputes.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. Some records (such as repair invoices) may need to be retained to comply with legal obligations.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above will reflect the latest revision.
10. Contact Us
Timothy Auto Repairs
14723 Baltimore Avenue, Unit H
Laurel, Maryland
Phone: +1 240-353-1248